Shipping & Delivery Policy
Effective Date: [25/5/2025]
At CHAANDBENI, we ensure safe and timely delivery of our handmade hair accessories across India. This Shipping Policy outlines how and when your order will be delivered.
- Shipping Locations We currently ship to all locations within India. International shipping is not available at this time.
- Processing Time All orders are processed within 2 to 5 business days (excluding Sundays and public holidays). You will receive an email confirmation and tracking information once your order has been dispatched.
- Shipping Charges We offer simple and transparent shipping charges: Orders below ₹500: Flat ₹100 shipping fee Orders of ₹500 or more: Free shipping across India Shipping charges are displayed at checkout before you complete your order.
- Delivery Time Once shipped, orders are typically delivered within 3 to 7 business days, depending on your location. Delivery may take slightly longer in remote or non-metro areas.
- Courier Partners We use reliable and trusted courier services such as Delhivery, Blue Dart, DTDC, or India Post to ensure safe delivery.
- Tracking Your Order Once your order is dispatched, a tracking number will be shared via email or SMS. You can use this to track your shipment status online.
- Undeliverable Packages If your package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery. Additional shipping charges may apply.
- Questions? If you have any questions about your shipment, feel free to contact us: Email: chaandbeniofficial@gmail.com Phone: 7980858073 Mamudpur, Naihati, North 24 pgs,743166